02 October 2023

We submit our business plan to Ofwat.

We formally send our plans to Ofwat for them to review.

18 October 2023

Second Your water, your say event - live webinar

We will share how we changed our plan to reflect the feedback we heard as part of our engagement and consultation activities.

22 May → 30 June 2023

Draft determination is published by Ofwat (date tbc)

This is when Ofwat give us an assessment about what they think about our plan and the associated bill.

29 December 2023

Final determination by Ofwat (date tbc)

Ofwat will announce the final target for the company and the associate bill impacts for their customers.